View some of our most frequently asked questions below:

Is everything on your website in stock?

We keep our website up to date with what is in stock and what is not. Therefore if the website states the items are in stock, then you can rest assure with your purchase that they are ready to go, items not in stock will not be able to be purchased.

The item I want is not in stock, how long will it be before its back in stock?

We aim to keep all items in stock, however due to popular demand some items may be out of stock from time to time. Stock could return within 1-10 weeks depending on how long it has currently been out of stock. You can subscribe your email for notifications for when the items you want return into stock. Just use the subscribe feature on the product page.

How long does delivery take?

If you are ordering dining chairs only, then delivery will take just a couple of days via one of our trusted parcel couriers. You will receive tracking notifications. 

If you are ordering either a dining table, or full dining set, then delivery can take up to 10 days depending on your location. Why is this?

This is because our table tops must be handled by specialist two man couriers due being extremely heavy and fragile, this allows us to prevent damages as best we can.

Our specialist couriers will collect your items from us, they will be taken to their warehouse and re-distributed to you. They will contact you via SMS, email or phone call to confirm a delivery date.

Why should we shop with Cheshire Dining Company?

We are an independent retailer, meaning we don't rely on on any suppliers for our stock. We have our own stock chain direct from the original manufacturers. Therefore, we ensure we only have the best affordable luxury dining furniture available. One of our main goals is to have the upmost impeccable customer service. Therefore should you have any rare issues with your order, we will most certainly sort them out as soon as possible.

Do you do finance for your dining sets?

Yes you can use LayBuy 0% Finance on check out, or we are also registered with SNAP Finance too.

LayBuy is 6 payments in 6 weeks and pay 0% interest.

SNAP finance is tailored to you based upon your personal circumstances, you can take finance over 15 months with an APR set for you, or you pay your finance in 15 weeks and pay 0% interest!

Get in touch if you want to use SNAP finance.

Do you offer an assembly service?

At the moment, we do not offer an assembly service. However, our dining sets are really easy to build, they come with simple instructions and just require a few screws. The only tough part is the marble or glass top, these can be extremely heavily weighing anywhere between 40-85kg - therefore they must be handled via a 2 man lift and very carefully lifted. 

I can't quite find what I want on your website,  do you have other items available?

Although we are independent with our stock, we do have a lot of strong relationships with other UK suppliers and trade only wholesalers, therefore we can most likely get you what you are looking for, whether it be a marble dining table or velvet dining chair that we don't have listed. So get in touch and we will see what we can do best for you.

We can't find many reviews about you online, why is that?

We operate another furniture website which sells all kinds of furniture and was established in 2017. We are also part of another retail group established in 1991. Cheshire Dining Company is a specialist division of our business, designed to give the most specific luxury dining sets out there. Therefore as we have recently set this division up, you will not find much out there under this name, however you can read many testimonials and view many happy customer photos on our reviews page on the website. Click the link below to go there now.

If you have any further questions that we haven't covered here, please get in touch: home@cheshirediningcompany.co.uk or +44151 322 2024